
-
What is Telehealth?
Telehealth is a way to provide medical services remotely through a video platform, phone, or secure messaging with your provider. It is a convenient and effective way to deliver medical services that do not require an in-person appointment. As we have seen through the covid-19 pandemic, we are able to deliver many services remotely in a safe and effective manner. This is becoming a more popular choice due to the convenience of its delivery and widespread reach.
-
How is telehealth used at Roadrunner PT?
Roadrunner uses a secure and HIPAA-compliant telehealth platform through a company called PTeverywhere. When selecting “book” on website, it will allow you to book an appointment. An email will prompt you with details to create your patient portal. You will have access to all appointments, payments, secure messaging, notes, and exercises through your patient portal. You can access the patient portal through the web, or through the app, PTeverywhere, which is usable for both ios and android use. If you prefer to contact Misha to schedule appointments, please email her at misha@roadrunnerpt.com. Thank you!
-
Are there location restrictions to where physical therapy services can be provided?
Yes. Misha is licensed in Montana, California, Nevada, and Arizona for physical therapy services, and is restricted to those states when providing rehabilitation. There are no location restrictions to strength & conditioning or coaching/consulting services for clients, however.
-
How does physical therapy work remotely?
A remote appointment will include the same parameters as an in-person appointment, but without requiring the “hands-on” of the physical therapist. A thorough dive into your medical and injury history will be taken, as well as observation of active movements to show your range of motion, strength, and pain patterns. Education on your given injury will be discussed with time to ask questions. Appropriate guidance on the injury will be provided including exercise modifications and implementation.
-
What do I need for an online appt?
For online appointments, it is important to have the following:
1) A reliable internet connection.
2) A quiet space without people you do not want overhearing medically sensitive information.
3) A space to stand and move.
4) A camera that is adjustable and stable (in order to see how you are moving).
-
Why does Roadrunner PT choose cash pay only?
Physical therapists accepting cash are out-of-network providers who do not contract with any insurances. This means more time one-on-one with clients and less dictating of services from insurance companies. Physical therapists must operate within their scope of practice even if accepting cash, but have less time constraints to see clients. Through many years of practice, the most prevalent complaint is not having enough time with the physical therapist. Roadrunner wishes to change that with a cash pay model.
-
I have insurance, can I still use it?
Yes you can. Out-of-network providers will write up an itemized bill that is called a “superbill” and you can submit it to insurance for reimbursement. The reimbursement is dependent upon your insurance and its coverage for physical therapy services. it is important to contact your insurance regarding the specifics of physical therapy coverage for an out-of-network provider prior to your appointment.
-
I have Medicare, can I use it?
Misha does not contract with any insurances, including Medicare. This means she is an out-of-network provider. Legally Misha cannot accept Medicare patients for physical therapy services at this time. However, she accepts clients for exercise and training services.
-
How do I schedule with Roadrunner PT?
You can find scheduling on Roadrunner’s website under the tab “book.” Select your desired treatment choice and time. Feel free to book directly with Misha at misha@roadrunnerpt.com.
-
How does Roadrunner PT accept payment?
Misha accepts credit card payments through her software PTeverywhere. You can make payments on your patient portal.
-
How does Roadrunner PT share exercises?
Roadrunner PT utilizes a software called PTeverywhere. You can access your exercises at anytime in your patient portal on the web or via the app.